Learn about card-based payment methods in Fundraise Up.
Donors can give using card-based options like credit and debit cards. Through Stripe, Fundraise Up supports global and local card networks.
|Global||Visa, Mastercard, American Express, Diners|
|US and Canada||Discover|
|Asia||JCB, China Union Pay|
Automatic card updates
Saved payment method details can continue to work even if the physical card has been replaced by the issuing bank. Stripe works with card networks and automatically attempts to update saved card details whenever a donor receives a new card (for example, replacing an expired card or one that was reported lost or stolen). This allows your donors to continue their recurring giving without interruption and reduces the need for you to collect new card details whenever a card is replaced.
When a card is used to make a donation, the payment token is securely stored and made available for use in Virtual Terminal. This way, if a donor requests to make a donation in person or over the phone, you can easily process it using the donor’s saved card payment method.
Changing payment methods
Sometimes, a donor creates a recurring plan using a card-based payment method, but later wishes to update the recurring plan to a different payment method. Donors can make this change without needing to request it from your organization by accessing their Donor Portal account. Learn more →