Learn about card-based payment methods in Fundraise Up.

Supporters can give using card-based options like credit and debit cards. Through Stripe, Fundraise Up supports global and local card networks.

Global Visa, Mastercard, American Express, Diners
US and Canada Discover
Europe Cartes Bancaires
Asia JCB, China Union Pay
Latin American
Some cards have different features or restrictions depending on the country where your organization is based or the country where your supporters are giving from. Learn more →

Automatic card updates

Saved payment method details can continue to work even if the physical card has been replaced by the issuing bank. Stripe works with card networks and automatically attempts to update saved card details whenever a supporter receives a new card (for example, replacing an expired card or one that was reported lost or stolen). This allows your supporters to continue their recurring giving without interruption and reduces the need for you to collect new card details whenever a card is replaced. Because Stripe charges 0.25 USD for each card update, Fundraise Up applies these automatic card updates to recurring plans only. This means that recurring plans can remain unaffected by expired cards, but your organization won’t pay for unnecessary storage of card details in Stripe for one-time donations.

Saved cards

When a card is used to make a donation, the payment token is securely stored and made available for use in the Virtual Terminal. This way, if a supporter requests to make a donation in person or over the phone, you can easily process it using the supporter’s saved card payment method.

If a supporter has donated using multiple card-based payment methods, each individual card is displayed as a saved payment method in the Virtual Terminal.

Changing payment methods

Sometimes, a supporter creates a recurring plan using a card-based payment method, but later wishes to update the recurring plan to a different payment method. Supporters can make this change without needing to request it from your organization by accessing their Donor Portal. Learn more →


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