PayPal

PayPal is an online payment gateway that allows users to securely send and receive payments from around the world. It provides a secure platform to send and receive payments from customers, and offers a variety of features including subscription payments, digital invoicing, and fraud prevention.

Connecting PayPal

If your organizations already has a PayPal Business account, visit the PayPal page in the payment options section of your account’s settings. Select the Connect PayPal account option and follow the prompts to connect the Stripe account.

You must connect a PayPal Business account to Fundraise Up. Personal accounts are not compatible.

Getting a PayPal account

If you are looking to set up a PayPal business account, you will first need to sign up online. You will be asked to provide some basic information about your business and your banking information in order to complete the signup process. Once you have completed the signup process, you will be able to access your PayPal business account and connect it to Fundraise Up.


Nonprofit discount

PayPal offers a special discount for nonprofit organizations. With the nonprofit discount, qualifying organizations can enjoy a reduced transaction fee of 1.99% + $0.30 per transaction. Learn more →


Payment methods

PayPal supports a variety of payment methods, including major credit cards, debit cards, and bank transfers. PayPal also supports alternative payment methods like Venmo, which can be easily activated when you connect a PayPal account to Fundraise Up.

Venmo

Venmo is a popular payment application owned by PayPal. It allows users to send and receive money to and from friends and family, as well as make payments at participating merchants. Learn more →


Supported countries

To use Fundraise Up, your organization needs to connect an active PayPal Business account  that is based in a country supported by PayPal.


Activating recurring giving

PayPal cannot be used for recurring giving unless Reference Transactions has been enabled for your PayPal Business account. Fundraise Up can help you enable Reference Transactions and activate PayPal for recurring giving.


Migrating recurring plans

In some cases, our Solutions engineers can help you migrate your existing PayPal recurring plans to Fundraise Up. This will enable you to take advantage of the advanced features provided by the platform. This service is offered to you at no cost. Learn more →


Troubleshooting

If you are experiencing issues with PayPal, there are a few steps you can take to troubleshoot. First, check the PayPal Help Center for answers to common questions. If you are still having issues, you can contact PayPal directly with the PayPal Resolution Center.

You can also find helpful tips and troubleshooting advice in the support section of our website.

 

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