Step 1: Stripe
In this step, you will connect your Stripe account to Fundraise Up.
To use Fundraise Up, your organization needs to connect an active Stripe account that is based in one of the following countries:
| 🇦🇺 Australia | 🇱🇻 Latvia |
| 🇦🇹 Austria | 🇱🇮 Liechtenstein |
| 🇧🇪 Belgium | 🇱🇹 Lithuania |
| 🇧🇷 Brazil | 🇱🇺 Luxembourg |
| 🇧🇬 Bulgaria | 🇲🇾 Malaysia |
| 🇨🇦 Canada | 🇲🇹 Malta |
| 🇭🇷 Croatia | 🇲🇽 Mexico |
| 🇨🇾 Cyprus | 🇳🇱 Netherlands |
| 🇨🇿 Czechia | 🇳🇿 New Zealand |
| 🇩🇰 Denmark | 🇳🇴 Norway |
| 🇪🇪 Estonia | 🇵🇱 Poland |
| 🇫🇮 Finland | 🇵🇹 Portugal |
| 🇫🇷 France | 🇷🇴 Romania |
| 🇩🇪 Germany | 🇸🇬 Singapore |
| 🇬🇮 Gibraltar | 🇸🇰 Slovakia |
| 🇬🇷 Greece | 🇸🇮 Slovenia |
| 🇭🇰 Hong Kong | 🇪🇸 Spain |
| 🇭🇺 Hungary | 🇸🇪 Sweden |
| 🇮🇳 India | 🇨🇭 Switzerland |
| 🇮🇩 Indonesia | 🇹🇭 Thailand |
| 🇮🇪 Ireland | 🇦🇪 UAE |
| 🇮🇹 Italy | 🇬🇧 United Kingdom |
| 🇯🇵 Japan | 🇺🇸 United States |
Like Fundraise Up, Stripe functions on a transactional fee model. There are no costs to open a Stripe account and no contractual obligations.
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Creating a new Stripe account
If your organization does not have a Stripe account, or if you would like to create a new Stripe account for use with Fundraise Up, follow these steps:
- Go to the Stripe page in the Payment methods section of your Fundraise Up account settings.
- Click the Create new account button.
- Click Activate Stripe account and follow Stripe's instructions to activate your new account.
Setting up a Stripe account is easy and free. Just remember to provide the necessary documentation, similar to any financial institution, to keep your account in good standing.
You can start using your account right away, but to make sure it's fully functional, check out these Stripe requirements for your country of citizenship for the documents you'll need to submit. Keep in mind that while your country of citizenship may be listed there, your organization can only be based in the countries included in the table above to create an account with Stripe.
Connecting an existing Stripe account
If your organization already has a Stripe account, visit the Stripe page in the Payment methods section of your Fundraise Up account settings. Select the Connect Stripe account option and follow the prompts to connect the Stripe account.
You must have either the Administrator or Developer role in your organization’s Stripe account in order to connect Stripe to Fundraise Up.
Stripe nonprofit discount
Stripe offers a fee discount to eligible nonprofits. In most cases, eligible nonprofits receive the discounted rate within two weeks of submitting their request. Learn more about eligibility requirements and how to apply for your discount.
Continue to Step 2: Installation →